A reliable roof protects your home from weather damage and adds long-term value. Choosing the right roofing contractor can be difficult because quality, cost, and service vary widely. Feazel Roofing has operated since 1988 and serves multiple states, including Ohio, Indiana, and North Carolina.
Many homeowners search for Feazel Roofing reviews to know if this company is dependable and worth hiring. This article looks closely at its reputation, service quality, and what customers report.
| Feature | Details |
|---|---|
| Company Name | Feazel Roofing |
| Founded | 1988 |
| Primary Services | Roof replacement, roof repair, gutter installation, siding, windows |
| Service Areas | Ohio, Indiana, North Carolina, Kentucky, and nearby regions |
| Known For | Customer service, strong warranties, certified roofing materials |
| Better Business Bureau Rating | A+ (as of recent checks) |
Company Background
Feazel Roofing started in 1988 with a focus on residential roof replacements and repairs. Over time, the company expanded into gutters, siding, windows, and skylight installation. It is a GAF Master Elite Contractor, a title given to only a small percentage of roofing companies for meeting high standards in installation and customer satisfaction.
This long history and certification matter. They indicate the company has experience and meets manufacturer standards, which affects warranty eligibility and roof performance.
Service Areas and Specialization
Feazel Roofing operates in several states, including:
- Ohio (Columbus, Cincinnati, Cleveland)
- Indiana (Indianapolis and nearby suburbs)
- North Carolina (Raleigh, Charlotte)
- Kentucky and other surrounding regions
Its primary services include:
- Full roof replacement
- Roof repair for storm or age damage
- Gutter and downspout installation
- Siding replacement and repair
- Skylights and window installation
If you want one contractor for both roof and exterior work, Feazel Roofing can be appealing. Many homeowners prefer working with one company for large projects. While researching roofing options, you might also come across the term “Roofing Cop” or “Roofing Cap”. A roofing cap is the protective material placed along the roof ridge to prevent leaks and water damage. Learning about this part can help you discuss details clearly with your contractor.
Reputation and Customer Feedback
Looking at Feazel Roofing reviews gives a mixed but generally positive picture.
Positive Feedback
- Professional Installations: Many customers praise clean job sites, quick completion, and roofs that hold up well after storms.
- Clear Communication: Homeowners report good updates before and during projects. Representatives explain materials, timelines, and costs clearly.
- Warranty Confidence: Feazel offers strong warranties backed by GAF, which adds trust for long-term roof protection.
- Insurance Help: Several reviews mention assistance with storm damage claims, making the insurance process easier.
Negative Feedback
- Scheduling Delays: Some customers report longer wait times during peak seasons, especially after severe storms.
- Miscommunication: A few reviews mention unclear follow-up on warranty claims or repair appointments.
- Pricing Concerns: While competitive for quality work, some homeowners felt the pricing was slightly higher than smaller local roofers.
These negatives appear less common but worth noting if you plan to hire them during busy times.
Roof Replacement Quality
A roof replacement is one of the largest investments for homeowners. Feazel Roofing uses top-rated shingles, including GAF Timberline HDZ, which are durable and widely respected. The company follows manufacturer installation standards, which can keep warranties valid.
Important points for homeowners:
- Old materials are fully removed before new installation.
- Roof decking is inspected and replaced if needed.
- Ice and water shields are added for better leak protection.
- Proper attic ventilation is included to extend shingle life.
Many Feazel Roofing reviews mention roofs lasting well and looking cleanly finished, which supports the company’s professional approach.
Roof Repair and Storm Damage Help
Storm damage is common in many of the areas Feazel serves. Customers often mention quick response after hail or wind damage. The company can inspect, document damage, and help with insurance claims.
If you only need small repairs, some homeowners say scheduling may take longer compared to emergency full replacements. However, the repair quality appears solid, with leaks addressed correctly.
Gutters, Siding, and Windows
Homeowners often choose Feazel Roofing for more than just the roof. Adding gutters, siding, and new windows during a roofing project can save time and coordinate exterior finishes.
- Gutters: Seamless aluminum gutters with guards to prevent clogs.
- Siding: Vinyl and fiber cement siding options for durability and style.
- Windows: Energy-efficient windows that reduce heat loss.
Reviews show most customers like the option of full exterior updates with one contractor.
Warranty and Financing Options
Feazel Roofing offers manufacturer-backed warranties on roof shingles and its workmanship guarantee. GAF warranties can cover materials for up to 50 years and workmanship for several years, depending on the package.
The company also provides financing options for qualified homeowners, making large projects more affordable. This is useful for roof replacements that cannot be delayed due to leaks or damage.
Customer Service and Communication
Good roofing work requires more than skilled installation. Communication plays a big role. Many customers say Feazel’s representatives explain details clearly and provide written estimates. Some reviews mention follow-up calls after completion to ensure satisfaction.
Issues appear when offices get busy after big storms. Some customers mention longer response times or delays in scheduling follow-ups. Planning early or booking before storm season can help avoid this.
Price and Value
Pricing depends on roof size, material, and local labor rates. Feazel Roofing is not the cheapest option, but many homeowners feel the price matches the quality and warranty support.
Going with the lowest bid in roofing can sometimes lead to problems later. Feazel seems to focus on long-term durability rather than cutting costs.
Tips for Homeowners Considering Feazel Roofing
If you are planning to hire Feazel Roofing, consider these points:
- Request a Detailed Estimate
Get all costs in writing, including tear-off, disposal, materials, and labor. - Ask About Warranty Coverage
Understand both the manufacturer warranty and the company’s workmanship guarantee. - Book Early in Storm Season
Scheduling can fill up quickly after hail or wind events. - Bundle Services If Needed
Adding gutters or siding during roof replacement can save time and money. - Check Local Reviews
Ratings can vary slightly by branch, so look for feedback in your city.
Why Feazel Roofing Appeals to Many Homeowners
The combination of experience, certifications, and warranty support makes Feazel Roofing attractive. While no contractor is perfect, most Feazel Roofing reviews show consistent work quality and clear communication. Homeowners willing to pay slightly more for reliability and support may find this company a solid choice.
If you want peace of mind with a large project like a roof replacement, hiring a contractor with strong reviews and manufacturer backing is worth considering.
